A walkway with escalators and travelators connects the two terminals.

Information desks are located in both terminals. Staff can provide information on facilities and services available at the airport, and on hotels and tourist attractions in Istanbul. They can also assist passengers with young children/disabilities.

Money and communications: There are banks, ATMs and bureaux de change. Post offices are located in both the International and the Domestic terminals. Eating and drinking: There are 24-hour restaurants, snack bars, cafs, fast-food and bars. Shopping: There is 24-hour shopping at the airport, including an authentic Bazaar and duty-free shopping in the International Terminal. Luggage: There is a lost property office in the International Terminal. A 24-hour left-luggage facility and a porter service are also available. Other facilities: These include first aid, a 24-hour pharmacy, baby-care rooms and a play room.

The airport has lifts and wheelchair-accessible toilets. Disabled passengers requiring assistance with boarding aircraft are advised to contact their airline in advance. Wheelchairs are available at the airport, but passengers should make advance arrangements with their airline. A bridge taxi is available after passport control on the Departures floor, for those who need to get to distant gates (tel: (0)212 663 2550).

There is a conference centre with facilities for up to 200 delegates in the International Terminal. There are three conference halls available: the Tepe Conference Hall seating 70; the Akfen Conference Hall seating 200 (or 250 standing); and the F Ergokmen Hall, for 50 delegates. In addition, a new conference hall and VIP lounges have just opened (May 2004). There are four CIP Lounges in the International Terminal, offering Internet, fax and photocopying facilities; some are open 24 hours. Some airlines also provide business lounges. The Millennium Lounge serves business-class passengers of other airlines. Business and conference facilities are also available at the nearby Radisson SAS Conference and Airport Hotel (tel: (0)212 475 2323).

Car hire companies include Airport Tours, Avias, Avis, Budget, Hertz, National Car, Sixt and lger. Counters are located in the International Terminal (Arrivals) just after the baggage reclaim area.

There is a car park located at each terminal; with space for 7,200 cars at the International Terminal. A valet service is available (tel: (0)212 465 4433).

From central Istanbul, take the E-5 or O-1/O-2 motorways to the airport; the airport is signposted.

Rail: The light rail metro system connects the airport to Esenler. Road: Taxi: Taxis or dolmus (shared taxis) are available from the airport. Bus: Havas airport buses run to central Istanbul (Taksim Square) and to the bus terminal on demand (journey time: 30 minutes). Services also operate to Akmerkez (Etiler).