The two terminals are situated close enough together for passengers to access them on foot.

There are tourist information desks (tel: (0)11 6445 2380 or 6445 4029) on the Arrivals floor of Terminals 1 and 2 and there are also two Infraero information counters in both terminals. Comunicao Social can help with specific enquiries (tel: (0)11 6445 2256 or 6445 2891).

Money and communications: Banks with bureau de change facilities and ATMs are located at the airport. There is also a 24-hour post office in Terminal 1. Eating and drinking: Restaurants selling refreshments are available in both terminals. Shopping: Shops, including duty-free, are available in both terminals. Other facilities: First aid facilities and pharmacies are located in both terminals.

Facilities for disabled travellers include ramped access and lifts, adapted toilets and telephones.

Business facilities (telephone, fax machines and computers) are available on the Departures floor of the administration building (fax: (0)11 6445 3173 or 6412 3335). As well as VIP lounges, there are two conference rooms that can each accommodate 80-100 people.

Companies represented at the airport include Avis, Budget, Hertz, Interlocadora, Localiza and Unidas.

Long- and short-term parking is available at the airport.

To reach the airport, take either the Ayrton Senna or Presidente Dutra highway.

Road: Taxi: Prepaid radio taxis serve the terminals. Bus: The airport bus connects with Congonhas Domestic Airport and the city centre, there is also an executive city bus for which tickets should be purchased in advance on the Arrivals floor. There is also a shuttle minibus service which runs to the city centre (journey time to the city centre: 30-50 minutes for all methods of transport).