An information booth (tel: 403 735 1372) and White Hat Volunteers (tel: 403 735 1251), available to assist passengers, can be found on the Arrivals level.

Money and communications: The airport has ATMs, bureaux de change and mobile telephone hire offices. Postal services, Internet, fax and photocopying facilities are available at Mailboxes etc. on the second level of the Departures area. Eating and drinking: There are numerous restaurants, bars and cafs at the airport. Shopping: There are various shops on the Departures level, including a bookshop, newsagents, florist and gift shop. Luggage: Lost property and baggage storage (tel: 403 735 1449) can be found on the Departures level. Other facilities: There is a children’s play area, travel insurance service, chapel, pet exercise area and smoking lounges. There is also a an educational entertainment centre and a wellness spa.

There are lifts and ramps where necessary, and TTY telephones are provided for hearing-impaired travellers. Parking for disabled drivers is available on levels 2 and 4 of the Parkade structure.

Conference and business facilities are located at the Delta Calgary Airport Hotel (tel: 403 291 2600), which is connected to the terminal by a covered walkway; facilities are also available in airport lounges operated by Air Canada.

Alamo, Avis, Budget, Hertz, National and Thrifty are all represented on site, whilst Discount Car and Truck Rentals, Dollar Rent A Car and Enterprise are located off site.

Short- and long-term parking is available. Short-term parking is located on the ground level of the Parkade for parking of up to one hour. Long-term parking in the Parkade is recommended for stays of over one hour, with reduced weekly rates; it is connected to the terminal by covered walkway.

To reach the city centre from Airport Road NE, turn left onto Barlow Trail North, turn left on Airport Trail NE, and then left at the traffic lights. Then merge onto Deerfoot Trail south, exit onto 16th Avenue West (TransCanada Highway) and turn left onto Centre Street. Alternatively, drive south on the Barlow Trail to the Memorial Drive exit ramp (then take Memorial Drive west) and take the exit ramp off 4th Avenue.

Road: Taxi: A number of taxi companies operate from the airport. Limousines are available too. Bus: Buses and shuttles available from the airport include Airport Shuttle Express (website: www.airportshuttleexpress.com), Banff Airporter (website: www.banffairporter.com), and Brewster (website: www.brewster.ca). For full taxi, bus and limousine listings, passengers should visit the airport’s website.