There are two information booths located on the lower level.

Money and communications: ATMs can be found in the baggage reclaim area on the lower level and on the upper level (Departures) near gate 4 and gate 11. Eating and drinking: There are two fast-food outlets, as well as numerous restaurants, bars, cafs and outlets selling croissants, sweets and cookies. Shopping: Gift shops and newsagents are located on the upper level (Departures). Luggage: There is no left-luggage facility. Trolleys are available for a small fee.

Wheelchair assistance is available free on request; passengers are advised to contact their airline in advance. TDD telephones are available on the Arrivals and Departures levels and flight information monitors display visual pages; the airport operator (tel: 949 252 5200) can also assist with services for the disabled traveller. White courtesy phones are also situated throughout the terminal. Extra wide parking spaces are available in car parks and a loading bay is available on the Arrivals and Departures levels. There are also lifts near the baggage reclaim escalator and near gates 1A and 14A. Orange County Transportation Authority buses are suitable for disabled travellers.

There is no conference centre at the airport; however, conference and business facilities are available at nearby hotels, including the nearby Hilton Irvine Hotel (tel: 949 833 9999), which offers a business centre, meeting rooms and a secretarial service; facilities include audiovisual equipment for hire, a business phone service, mobile phone hire, postal services, fax, modem, office hire, photocopying and printing. In the airport itself, the United Airlines Red Carpet Club (tel: 949 252 5736) and the American Airlines Admirals Club (tel: 949 852 5470) are membership-only VIP lounges, which offer conference facilities. These are located on the mezzanine level next to gates 7 and 8.

Car hire companies at the airport include Alamo, Avis, Budget, Enterprise, Hertz, National and Thrifty, with desks on the lower level (Arrivals).

Car parks A1, A2, B1 and B2 (tel: 949 252 5200) are located both next to and opposite the terminal. Curbside valet parking is available on the upper level roadway. Car parking is also available at the Airport Main Street car park (located between Red Hill Avenue and MacArthur Boulevard); courtesy shuttles transport passengers to/from the Main Street car park. All vehicles entering the airport car parks are subject to a police search.

The airport can be reached from the I-405 freeway, MacArthur Boulevard exit, or from State Route 55 (southbound), which has a dedicated exit.

All services are located in the ground transportation centre, which is located on the lower level, directly in front of the terminal. Road: Taxi: John Wayne Airport Yellow Cab Service (tel: 800 535 2211) have taxis seating up to five people and vans seating up to seven people. Fares are metered although flat rates to destinations may be provided upon request. Bus: Airport Bus (tel: 800 772 5299 toll free USA and Canada only; website: www.airportbus.com) serves the area. In addition to this, Orange County Transportation Authority (tel: 714 636 7433) runs bus no.76 from Huntington Beach and Newport Beach via Talbert Avenue/MacArthur Boulevard and bus no.212 from Irvine to San Juan Capistrano via the 405-Freeway. Numerous shuttle companies also operate from the airport and include Super Shuttle (tel: 800 258 3826 toll free USA and Canada only) and Xpress Shuttle (tel: 800 427 7483 toll free USA and Canada only). Shuttle buses leave from the lower level of the ground transportation centre and take passengers to their destination.