Travelators are available to help passengers move between the airport’s terminals.

General 24-hour information and language assistance is available from the Airport Communications Center (tel: 215 937 6937 or TDD: 215 937 6755), by using any of the white telephones located throughout the airport or by speaking to a receptionist at the passenger assistance counter in the Terminal A baggage claim area. Information counters are also all located in all terminals.

Money and communications: ATMs, bureaux de change and self-service postal centres are all available at the airport. Data ports are located in every terminal; the Euro Cyber Caf in Terminal D offers Internet kiosks. Eating and drinking: There are many restaurants and cafs situated throughout the airport. Shopping: Duty-free shopping is available in Terminal A-East and A-West. Luggage: A lost property service is available (tel: 215 937 6888). Other facilities: These include a hospital, AED units (defibrillators), a hospitality service for passengers stranded during emergencies and baby-change facilities.

These include lifts, elevators, accessible toilets, amplified and TDD telephones, Braille signage and raised numbering on lifts and ATMs. The airport produces a special information leaflet, Getting Around, which can be sent to disabled travellers (tel: 215 937 5433). Disabled parking is available and all shuttle buses have wheelchair lifts. Hand-controlled vehicles can be hired from Avis, Dollar, Hertz and National. Passengers requiring wheelchairs should contact the Airport Operator (tel: 215 937 6700) and inform their airlines prior to travel.

The Laptop Lane business centre (tel: 215 937 4360) has computers, Internet access and other business services, while the US Airways Business Centre (tel: 610 362 4333) offers photocopying, PC and laser printing, fax and document shredding facilities, as well as meeting and conference rooms for up to ten people.

Alamo, Avis, Budget, Dollar, Hertz and National have desks in Zone 2 outside baggage claim areas. Information phones are also available in baggage claim areas for on-airport car rental agencies.

Hourly, daily and long-term garage parking is available in car parks in front of all terminals; short-term parking is available on the ground level. Economy parking is available at the far east end of the airport, which is serviced by a free 24-hour shuttle service. Further parking information is available from the Philadelphia Parking Authority (tel: 215 683 9825 or 9840).

From Philadelphia city centre, take Interstate 95 (I-95) south to the airport exit.

Rail: SEPTA’s R1 high speed rail line provides a service between each terminal and central Philadelphia. SEPTA (tel: 215 580 7800 or TDD: 215 580 7712) also provides transport to Amtrak’s 30th Street Station and the Greyhound Bus Terminal. Road: Taxi: Taxis are available 24 hours; there is also a shuttle van/limousine service. Information on ground transportation is available in the baggage reclaim areas (tel: 215 937 6958).