A free underground inter-terminal train runs between all terminals and the airport hotel. The TerminalLink, an over-ground automated people mover, provides an airside connection between Terminals B and C.

Visitor/airport information is provided at the staffed visitor information centers, located on the baggage claim level of terminals A, B and C and outside US Customs in Terminal D. Multi-lingual special service representatives are available.

Money and communications: ATMs are located throughout the airport; bureaux de change can be found in Terminal D. There are 24-hour postal facilities. Eating and drinking: Restaurants and bars are available throughout the airport and there are also numerous fast-food outlets and coffee shops in all terminals. Shopping: There are many shops at the airport. Duty-free shopping is in Terminal D. Luggage: Trolleys are available at various locations throughout the airport for a small charge. Due to security concerns, lockers are no longer available at the airport. Lost property is located on the lower level of Terminal A. Other facilities: Baby changing facilities can be found in the ladies’ toilets and shoe shine services can be found in all terminals.

Visually- or hearing-impaired passengers can request assistance or information (tel: 281 233 3000 or TDD tel: 281 230 3089). There are disabled toilets and TDD telephones in the terminals, and car parking spaces reserved for disabled passengers in the airport’s car parks. White courtesy telephones are located throughout each terminal for assistance.

The Houston Airport Marriott (tel: 281 443 2310 or 800 228 9290 toll free) is located in the centre of the terminal complex and provides a complimentary underground train service to/from the airport. The hotel offers a business centre with meeting rooms and full office facilities.

All major companies are represented, including Advantage, Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National and Thrifty. A new consolidated car hire facility is situated on the east side of JFK Boulevard, less than five minutes from the terminals. A common bus system is shared by all the car hire companies, departing from outside the Arrivals areas of each terminal.

There are over 23,000 parking spaces at the airport. An additional 5,600 spaces are available in the Terminal A/B garage situated between Terminals A and B. Terminal C covered parking is also available. The Houston Airport System also operates an economy car park that provides parking at the corner of Greens Road and JFK Boulevard, with free shuttle service to the terminals. In addition to the economy car park, passengers can also choose from a number of off-airport car parking facilities with courtesy shuttles to the terminals.

Convenient access to the airport is provided by I-45, US Highway-59, the Hardy Toll Road and the Sam Houston Tollway (Beltway 8). There are three main entrances to the airport terminal complex via JFK Boulevard from the Sam Houston Tollway (Beltway 8), Will Clayton Parkway from US Highway-59 and the Hardy Toll Road (Intercontinental exit). There is a toll for the Hardy Toll Road and the connector exits directly onto JFK Boulevard, northbound.

Road: Taxi: Taxis are available outside each terminal. Limousine: A regular limousine service is provided between the airport and Galveston by Galveston Limousine Services (tel: 409 744 5466 or 800 640 4826 toll free). For up-to-date information, schedules, and reservation requirements, visit the company online (website: www.galvestonlimousineservice.com). Bus: Shuttle services are provided by Coach USA/Express Shuttle USA (tel: 713 523 8888; website: www.coachusa.com) and Texans Super Shuttle (tel: 713 781 6660; website: http://texansshuttle.com) to various locations throughout the Houston area. These companies also provide regular services to hotels within the Houseton Metroplex, as well as to Galveston and College Station. Houston Metropolitan Transit Authority (METRO) offers public bus services from the south side of Terminal C. METRO bus route no.102 is the Bush Intercontinental Airport Express which runs from the airport to/from Greenspoint Mall and the city centre. Specific route and schedule information is available (website: www.hou-metro.harris.tx.us/homepage.asp). The Greenspoint Flyer (website: www.greenspoint.org) is a shuttle bus service operating between the Greenspoint Mall area and the airport. All buses depart from Terminal C.