A telephone information service (tel: (0)33 3688 5120) is available. For airport information once at the terminal building, passengers should go to the help desk of the airline with which they are flying. There is a tourist information desk, which offers a hotel booking service.

Money and communications: There are three banks and ATMs. There is also a post office and a bureau de change. Fax and Internet facilities are available. Eating and drinking: There is a restaurant and bars at the airport; the restaurant is open 24 hours a day. Shopping: There are several shops at the airport. Luggage: There is no left-luggage facility at the airport. Other facilities: None.

Facilities for disabled passengers are limited. There are disabled toilets; an electric wheelchair lift enables passengers to access both levels of the terminal. Passengers requiring wheelchairs and special assistance should contact their airline prior to travel.

There is a small lounge that can be used for meetings. Mexicana airlines has a lounge equipped with fax facilities and has a lounge on the upper level, with wireless Internet, fax, photocopy and long distance telephone facilities; meeting rooms are also available. Passengers using other airlines should contact the airline for details on the facilities they provide. The nearby Hotel Casa Grande (tel: (0)33 3678 9000), connected to the airport by a covered walkway, has a business centre, with computers, Internet access, fax and photocopying facilities, as well as a bilingual secretarial service and eight rooms for meetings and conferences, accommodating from 10 to 600 people. Audiovisual equipment is available for hire and catering can be arranged.

Aries, Budget, Dollar, Econorent, Hertz, National, Ohana and Optima are all represented at the airport.

There is one car park situated outside the terminal building.

To reach the airport from Guadalajara, take Hwy-23 in the direction of Chapala; the highway leads directly to the airport, which is signposted. The airport is 15km (10 miles) from Chapala.

Road: Taxi: Authorised taxis are available. Bus: The airport minibus (Servicio Colectivo) meets all flights outside the terminal building and takes passengers to the city centre every hour (journey time: 35 minutes). Tickets are available for purchase at the booth outside Arrivals.