A free shuttle bus service runs between the Berry, Smith and McNamara Terminal buildings.

Staff in green waistcoats are designated customer service agents who can provide airport, hotel, transport, shopping and local information (tel: 734 247 7678). There are also customer service points situated throughout the terminals.

Money and communications: Bureaux de change and ATMs can be found in all three terminals. Wireless Internet is available in the McNamara Terminal. Eating and drinking: The McNamara Terminal has a wide selection of bars, cafs, fast-food outlets and restaurants; the Smith and Berry terminals have a smaller selection. Shopping: There are numerous shops at the airport, including duty-free outlets. Luggage: There are lost property services in the McNamara Terminal (tel: 734 247 3300) and in the Smith and Berry Terminals (tel: 734 942 3669). Other facilities: These include baby-change facilities and children’s play areas.

Reserved disabled car parking spaces are available in the airport’s car parks. Shuttles are wheelchair-accessible. Disabled passengers are advised to call AMPCO parking services in advance for further instructions (tel: 800 642 1978). Wheelchairs and assistance from airlines are available on request; passengers should contact airlines prior to travel for further help.

The Westin Detroit Metropolitan Airport (tel: 734 942 6500) offers a fully equipped business centre, 26 meeting rooms and two board rooms, and a ballroom, accommodating up to 1,000 delegates. The Detroit Airport Marriott (tel: 734 729 7555), located just beyond the Smith Terminal, offers conference and banquet facilities.

Alamo, Avis, Dollar, Hertz, National and Thrifty are located on site, while Budget, Enterprise and Payless are located just outside the airport.

There are several car parks offering hourly, daily and long-term parking. A free shuttle service is available between all terminals and car parks, stopping at the first level of the Big Blue Deck long-term car park and at pick-up points in the surface car parks. Valet parking is available. For parking availability and information, call the parking hotline (tel: 800 642 1978 toll free).

The airport can be accessed from two major interstate motorways: the I-94 Middlebelt/Merriman Road, exit 198, which turns into Rogell Drive, and the I-275 Eureka Road, exit 15.

Road: Taxi: Taxis are available from Metro Cabs (tel: 800 745 5191 toll free). Limousines: Limousines are available from Metro Cars (tel: 800 456 1701 toll free). Bus: SMART buses run services to central Detroit from the outer roadway (lower level) outside Smith Terminal, near the ground transportation offices.