A free shuttle bus links the two terminals.

Information desks can be found on the Arrivals and Departures areas of both terminals (tel: (0)476 322 802).

Money and communications: Both terminals have banks, ATMs, bureaux de change and a post office. Internet, mobile phone hire, telephone, fax and photocopying services are available in both terminals. Eating and drinking: A good variety of Japanese and Western restaurants are available, as well as cafs, fast-food outlets and bars. Shopping: A number of shops, including duty-free in both terminals, are available. Luggage: There are left-luggage counters in both terminals. Lost property (landside) is handled by the NAA Service Centre in Terminal 1 (tel: (0)476 322 105) and Terminal 2 (tel: (0)476 345 220). Other facilities: These include medical clinics, a dentist, baby change facilities, nurseries, children’s play areas, showers and sleeping rooms.

These include tactile flooring, wheelchair-accessible toilets and telephones. Wheelchairs can be hired from the information counters (landside only); passengers should inform their airline of any special assistance required, prior to travel. The airport provides a Braille guide, which is available at the information desk or which can be ordered in advance (tel: (0)476 345 058). Car parks at both terminals provide disabled parking spaces with discounted rates for people with disability ID. The airport railway stations and inter-terminal shuttles are wheelchair-accessible.

Terminal 1 has a business centre which provides fax, photocopying, Internet access and meeting rooms (tel: (0)478 300 035). There are also executive lounges in both terminals (tel: (0)476 322 364 or 322 2375).

Toyota, Nissan, Nippon and Japaren have offices in the Arrivals area of both terminals.

There is long- and short-term parking at the airport. Car park P1 (tel: (0)476 322 253) is situated in front of Terminal 1 with about 1,000 spaces, while car park P2 (tel: (0)476 345 350) has space for about 1,900 cars.

The airport is situated on the Shin-Kulo Expressway, which has links to the Higashi-Kanto Expressway and Route 295, and to nearby cities, including Tokyo.

Rail: Passengers should check which terminal they require before setting off for the airport as the terminals have separate railway stations: The Narita Airport Station (Terminal 1) and the Airport Terminal 2 Station. Keisei Electric Railway provides services to Keisei Ueno in central Tokyo, as well as a direct service to Haneda Airport. Japan Railways’ reservation-only Narita Express and non-reservation rapid trains serve Tokyo and regional destinations. Road: Taxi: Taxis and limousines are available at the airport. Bus: Shuttle buses operate to Haneda Airport, Tokyo station, Shinjuku station and major hotel in Tokyo, as well as direct services to other cities such as Sendai, Utsunomiya and Omiya.