The two terminals are located in a terminal complex and connected by the Airport Transportation Centre. People movers make movement between the two terminals fast and efficient.

Information counters are situated on the first and third floor, in the boarding gate area and in the Transportation Center. For more detailed information, including magazines and brochures, travellers can contact the External Affairs Office (tel: (0)32 741 2112).

Money and communications: There are bureaux de change, banks and a post office at the airport. Mobile phone hire and Internet access are available. Eating and drinking: There is a vast selection of restaurants, snack bars, cafs, bars, ice cream parlours and fast-food outlets at the airport. Shopping: Four companies operate 42 duty-free shops at the airport. There is a supermarket in the basement area. Luggage: There are luggage storage facilities and a lost property office; the airport’s website lists all items found at the airport. Other facilities: There is a medical centre, chemists, laundry, children’s playrooms, massage and a prayer room.

The airport has lifts and plenty of wheelchair-accessible toilets. Car parking spaces reserved for disabled drivers are available. Wheelchairs are provided free of charge; passengers requiring assistance should inform their airline prior to travel. The help phones located around the airport can be used to request assistance.

The airport has two business centres: Diners Club International (tel: (0)32 743 6100) and the Paradise Business Centre (tel: (0)32 743 3660). Both have conference rooms equipped with videoconferencing systems. There is also a business centre in the Air Garden Transit Hotel, which offers secretarial services, photocopying, fax, computer, parcel delivery and messaging services (tel: (0)32 743 3000; website: www.airgardenhotel.com).

Car hire is available from Avis, Hertz and Kumho Rent A Car with desks located in Arrivals.

Long- and short-term parking facilities are available at the airport. An airport shuttle bus runs from the long-term car park to the passenger terminal.

The airport is connected to Seoul by an expressway incorporating a suspension bridge, which is the only road to the airport. An expressway toll is payable from/to both Incheon and Seoul.

Water: A ferry service runs from Incheon to Yeongjong-do. Rail: A high-speed railway connection between Gimpo International Airport and Incheon International Airport should be complete by 2005. The station will be located in the Transportation Centre. Road: Taxi: Regular, deluxe and jumbo taxis (for up to nine people) can be hired at the airport (journey time to central Seoul: 50 minutes). Bus: Passengers can choose between limousine buses or regular inter-city buses. The inter-city buses stop at the major districts and hotels around Seoul. For a full listing of bus routes, visit the airport’s website.