There is a Central Information Desk on the Level 3 Main Concourse (Central Area), with multi-lingual staff. There are also tourist information desks on Level 4 Arrivals and Departures in Terminal 1. In Terminal 2, the Central Information Desk is located on the Departures level 4 in the central check-in hall; another information stand is located directly in front of Arrivals, on level 3. There are also several Lufthansa Service Desks located throughout Terminal 2.

Money and communications: Facilities include banks, bureaux de change, ATMs and a post office. There is also 24 hour Internet access in the Service Centre Internet Point. Wireless LAN is available throughout the airport. Eating and drinking: There are several bars, restaurants, snack bars and coffee bars. The Terminal 2 gallery is a popular spot for drinking and dining. Shopping: There are duty-free shops and many other shops, including a wide variety of clothing, electronics, accessories and gift shops. Luggage: A left-luggage office is located in the Service Centre, in the MAC area; there is also a lost property office (tel: (0)89 9752 1370). A porter service (tel: (0)89 9759 9795) is available and porters are easily recognised by their green uniforms. Baggage trolleys are available. Other facilities: There is a 24-hour medical emergency centre, a pharmacy, baby changing rooms, a dentist, dry cleaning and laundry service, children’s play areas and showers, as well as over 40 travel agencies and tour operators.

Disabled passengers should inform the airline of any special needs and assistance required, prior to travel. TDD telephones are available in the Level 3 of the main concourse and in the medical centre. Wheelchairs are available free of charge from the information desks in Departures concourse A-D and Z. There are wheelchair-accessible toilets and elevators throughout the airport. Disabled parking is available in all underground and multi-storey car parks. Terminal 2 has tactile systems for visually impaired passengers. Many services, such as accompaniment, arrangement of disabled transport services and wheelchair repairs, are available from the Malteser Service Organization (tel: (0)89 9756 3333); reservations are required.

The Munich Airport Centre (MAC) has large presentation and event-hosting facilities. The MAC Forum (tel: (0)89 9753 4331) is used for events and exhibitions, with media and communications technology, technology support and catering. The MAC business service centre, Municon (tel: (0)89 9759 3200), has 35 well-equipped conference rooms, accommodating from four to 120 delegates. Security personnel, VIP service and relaxation rooms with bed and bath are available. Further conference and meeting facilities are available at the on-site Kempinski Airport Hotel (tel: (0)89 97820; website: www.kempinski-airport.de), with 30 venues accommodating up to 400 delegates and a fully equipped business centre. There are six airline lounges and two airport-run lounges, the Atlantik and Europa lounges. Both lounges have telephones, fax and laptop connections, as well as TVs, newspapers and magazines. Charge points for mobile telephone and laptop batteries can be found at the photography centre in the main concourse. A number of business facilities can be found at the Service Centre Internet Point, including fax, photocopying, Internet connection, computer stations, scanning, data storage and printing.

Car hire companies include Avis, Budget, Europcar, Hertz, National/Alamo and Sixt, with offices located on concourse A of Terminal 1.

Underground car parks P1, P2, P3, P4 and P9 offer short-term parking facilities (up to one week). Other parking close to the terminals can be found in multi-storey car parks P6, P7, P8, P20, P25 and in the airport hotel underground P26 car park. All underground facilities and multi-storey car parks offer direct access to the airport. Car park P41 at Nordallee offers long-term weekly rates and is served by a free shuttle bus to the airport. Other car parks include the remote parking facilities at car park P51 and the visitors’ car park P53. Information on parking fees is available (tel: (0)89 9756 5110), while the Parking Centre is open 24 hours a day (tel: (0)89 9752 1921). Valet parking is also available.

The airport is located just off the A92 between Munich and Deggendorf and is accessible from four motorway exits. Connect to the A92 from the A99 Munich ring road from southern and eastern destinations. Alternatively, take the smaller Route 388 from Munich towards Erding, and turn off north for the airport just before reaching Erding. Once at the airport, follow the signs to Terminal 1 or 2.

Rail: Commuter trains S1 and S8 both depart to various Munich stations, including Munich Hauptbahnhof, Marienplatz, Laim and Ostbahnhof, where rail connections are available to major German cities and European destinations. If delays occur, the bus no.S8 continues to run until after the end of daily airport operations. Information is available from the Munich public transport authority, MVV (tel: (0)89 4142 4344; website: www.mvv-muenchen.de) and the German Railway, DB (tel: (0)1805 996 633; website: www.bahn.de). Road: Taxi: Taxis are available from the airport to the city centre (journey time: 45 minutes). Limousine: Limousine and chauffeur service providers are available at the airport. Bus: Bus and coach services run to Munich and the surrounding areas. Autobus Oberbayern (tel: (0)89 323 040) runs a Lufthansa Airport Bus service to Munich Hauptbahnhof. Buses serve both terminals. During large exhibitions, another shuttle bus service runs to the Mnchen Messe exhibition centre. Information and tickets are available from the Service Centre, on level 3 of the MAC area (tel: (0)89 9752 1375).