Information desks are located on level 1 of the airport in all three zones and there is a tourist information helpline (tel: (0)928 579 130). The Gran Canaria Tourist Board has a tourist information point in the EU Arrivals hall (Zone A), with tourist information and maps available (tel: (0)928 574 117).

Money and communications: There is a bank on the ground floor of Zone A and ATMs on the first floor. There are bureaux de change in the EU Arrivals hall and in the check-in halls on the ground floor. There is a post office in the International Arrivals hall. An Internet caf is situated after security on the first floor of EU Departures (Zone A). Eating and drinking: There are coffee shops, bars and fast-food stands on both the Arrivals and Departures floors; a 24-hour deli is located in Zone A (before security). Shopping: Shops at the airport include a duty-free shop, clothes shop, sportswear shop, toy and sweet shop, several gift shops, a leather goods shop, a florists, a jewellers, a clothing accessories shop, an electrical goods and music shop, and a mini supermarket. Luggage: Lost property offices are located in all zones (tel: (0)928 579 130). Other facilities: There is a 24-hour medical service, a pharmacy, baby rooms, a children’s play room, a chapel and several travel agencies and tour operators.

There are lifts and ramps in the terminal for disabled access. Disabled parking spaces are provided on each level of the car park. Passengers requiring wheelchairs and special assistance should inform their airline prior to travel.

A conference room is located in the corridor connecting the International and the EU check-in halls. The Sala Galds VIP lounge is situated on the terrace of the second floor, above the EU Departures lounge; there is also a press lounge on the first floor between Zones B and C.

Companies available at the airport are Auto Reisen, Avis, Cicar, Europcar/Betacar, Hertz and Record. Desks can be found on the ground floor, in the walkway connecting International and EU Arrivals.

Short- and long-term parking is available in front of the terminal building in some 1,917 parking spaces.

Access to the airport from Las Palmas and destinations on the east coast is via the island’s main north-south motorway GC-1. The airport is well signposted from the motorway and adjoining secondary roads.

Road: Taxi: Taxis are available from stands outside the Arrivals areas of all three zones. Bus: There are frequent bus services between the airport and the capital, as well as other destinations on the island. Bus no.60 runs to Las Palmas for Parque de San Catalina and Parque de San Telmo. Bus no.66 runs to Faro de Maspalomas. Bus services depart from outside the Arrivals halls of zones A and C. For more information, contact GLOBAL (tel: (0)902 381 110).