There is an airport information desk (tel: 971 809 000) on the Arrivals level. The Ibiza and Formentera Island Council operates a tourist information office on the Arrivals level (tel: 971 809 118).

Money and communications: Facilities include ATMs, bureaux de change and a bank. There is also a post office in the Arrivals area. Eating and drinking: There are fast-food options, bars, restaurants, a cake shop and cafs. Shopping: Shopping includes duty-free. Shops are mostly located on the first floor, before and after security. Luggage: There is no left-luggage facility at the airport. A lost property office is situated in Arrivals (tel: 971 809 207). Other facilities: There is a first aid facility, travel agencies and over 20 tour operators.

The airport can be easily accessed by disabled passengers and is equipped with lifts, lowered pavements, adapted telephones and toilets. There are five dedicated spaces for disabled travellers in the airport car park. Taxis for disabled passengers are also available from Radio Taxi de San Jos (tel: 971 398 340).

A conference hall, equipped with TV, video and overhead projectors, capable of accommodating 80 people and 40 computers, is available to hire. For further information contact AENA (tel: 971 809 244).

Avis, Betacar Ibiza, Centauro, Hertz and Tui Cars (Ultramar Express) are all represented at the airport, with offices located on the Arrivals level.

There is free parking for a maximum of 15 minutes at Zona Azul (Blue Zone) for pick-up and drop-off. Parking for longer periods is available at Parking P1; the first 30 minutes are free.

The main access road is the PM-801 (Ibiza-airport) motorway. An alternative route is the PM-803 (Ibiza-San Jos) motorway, taking the km4 exit.

Water: There are regular ferry crossings from Ibiza to Formentera (journey time: 45 minutes). Further information on prices and schedules is available from the airport tourist information office. Road: Taxi: Taxis run to the centre of Ibiza (journey time: 20 minutes) and to Playa d’en Bossa, San Antonio, Santa Eulalia, San Jos and San Juan. The taxi rank is located next to the terminal. Bus: There is also a bus to Ibiza (journey time: 30 minutes).