The airport information desk (tel: (0)1224 722 331) is located in the check-in area on the ground floor of the terminal building. Tourist information and accommodation enquiries can also be made at the tourist information office (tel: (0)1224 632 727).

Money and communications: There is a bureau de change selling holiday and travel insurance. ATMs are available before and after security. Wireless Internet is available in the Departures lounge. Eating and drinking: The airport has a pub, a bar and coffee shop and several restaurants. Shopping: There are bookshops and a gift shop at the airport. There is also a duty-free shop. A shopping collection service is available. For further information, call the Shopping Information Line (tel: (0)870 000 1000). Luggage: Left-luggage facilities are available (tel: (0)1224 722 331). Other facilities: These include mother and baby rooms, a quiet area and a family entertainment area.

The airport has unisex disabled toilets throughout the terminal, as well as ramps and lifts. Induction loops are fitted throughout the terminal building and there is a Minicom service (tel: (0)1224 725 082). Reserved seating is also provided. Disabled drivers can park in the short-term car park at long-term rates, if they display an orange/blue badge; those using this facility must inform NCP on the length of stay upon arrival to avoid incurring short-stay rates. Wheelchair push and provision, and help with baggage before check in, is available free of charge to disabled passengers. Passengers requiring assistance should contact the airline prior to travel.

The Aberdeen Airport Thistle Hotel (tel: (0)1224 725 252) has conference facilities for up to 500 delegates and a boardroom for rent (tel: (0)1224 725 757). The Speedbird Inn (tel: (0)1224 772 884) can hold 20 delegates in its conference room. There is a Servisair Executive Lounge (tel: (0)1224 722 331) after security in the central Departures area, near Gate 1, with credit card telephone, fax and Internet facilities. Access is via a lift. There are also airline lounges situated in the Departures areas.

Avis, Europcar, Hertz and National/Alamo desks are located in the terminal building. Other car hire companies can be contacted via the airport information desk.

There are two car parks at the airport; the short-term car park is situated in front of the terminal building and the long-term car park is off Forties Road and offers a courtesy bus to the terminal. For more parking information, contact NCP (tel: (0)870 606 7050; website: www.ncp.co.uk).

The airport can be reached via the access road, which is signposted from the A96 Aberdeen-Inverness road. The airport is on the A947 at Dyce.

Road: Taxi: Rainbow Airport Taxis (tel: (0)1224 725 500 or 878 787 or 494 949; website: www.rainbow87.com) operates a taxi service from Aberdeen airport, with booking available online. The central reservation office is located opposite the main terminal building. A meet-and-greet service and executive cars are also available. Bus: Bus services operate from the airport to Aberdeen city centre. Companies operating from the airport are First Aberdeen (tel: (0)1224 650 065) and Stagecoach Bluebird (tel: (0)1224 212 266).