A free shuttle bus links the two terminals, which are about 3km (2 miles) apart.

Information desks are located in both Terminal 1 (Old Airport) and Terminal 2 (New Airport), in the Arrivals and Departures halls and in the transit hall. Flight information (tel: (0)2 634 8566) is available 24 hours a day. Tourist police within the terminals can provide information.

Money and communications: The airport has a bank and ATMs; 24-hour bureaux de change and post offices are located in the Departures hall in both terminals. The post office is also open 24 hours a day. Eating and drinking: There are numerous restaurants at the airport. Bars are located in the Departures halls of both terminals and are open 24 hours. Shopping: Shops, including gift shops, clothes shops, bookshops and newsagents, are located in the Departures halls in both terminals and in the new transit hall. Duty-free shops are available in both terminals. Luggage: Baggage trolleys and porters are available. Left-luggage facilities can be found in both terminals. Other facilities: A pharmacy is located in Departures in both terminals.

Wheelchairs are available on request and there are disabled toilets. Disabled passengers should contact their airline for assistance. There are no reserved car parking spaces for disabled passengers.

There is a business centre in Terminal 1 connected to the new transit hall by an escalator and providing computer and fax services. Business facilities and meeting rooms are also available in the Novotel Cairo Airport Hotel (tel: (0)2 918 520). There are VIP lounges in both terminals. Computer and fax machines are available.

Car hire companies represented at the airport include Avis, Budget, Europcar, J Car, Hertz and Thrifty.

Short-term car parking is available for about 1,000 cars and is located within walking distance of the terminal buildings.

The airport can be reached from Cairo city centre, across the 6th October Bridge, via Salah Salem Road which leads to Heliopolis. The airport and Heliopolis are well signposted from the city centre. The airport is located off the Al-Orouba main road.

Road: Taxi: Taxis are available from the airport to central Cairo (journey time: 30 minutes). They leave from outside the Arrivals hall and haggling is recommended. Limousine: Limousines are available from the airport to central Cairo for a flat rate fare. Black Mercedes limousines leave from outside the Arrivals hall. Bus: Buses are available from the airport to central Cairo. An airport bus service operates from Terminal 1. Bus no.400 leaves every 30 minutes during the day and every hour at night. Coach: Super Jet (tel: (0)2 579 8181) operates a bus service to Alexandria.